Implementation Strategies for High-Performance Healthcare Simulation Centers: A Multi-center Case Study in Mainland China
Aihua Yan (City University of Hong Kong)
腾讯会议ID: 848 287 330
Introduction: The number of healthcare simulation centers (HSCs) in mainland China has increased exponentially recently. However, the performance of these centers varies significantly between hospitals.The aim of this study is to address two research questions: (1) what are the critical factors for implementing high-performance HSCs, and (2) how do they combine these factors, i.e., formulate implementation strategies, to achieve satisfactory performance?
Methods: (1) We first conducted literature review in information technology (IT) implementation to develop a theoretical framework for investigating HSCs implementation. In this framework, we identified four key dimensions for HSCs implementation, i.e., technology, organization, environment, and individuals and labelled it as TOEI (Technology-Organization-Environment-Individual) framework. (2) Based on TOEI framework, a multi-center case study was utilized for data collection and analysis. We collected 12 one-to-one in-depth interviews and other secondary data from six high-performance HSCs in mainland China.
Results: Our study identifies critical TOEI factors that collectively influence HSC implementation performance and major activities at the six high-performance HSCs. Three strategies for implementing high-performance HSCs are also identified, i.e., facility management platform, education and training center, and innovation center.
Conclusions: HSC implementation is a holistic approach. The critical TOEI factors collectively build a foundation for center activities. An HSC’s implementation strategy highly relies on organizational strategic goal. Additionally, HSCs in mainland China face some common challenges such as faculty retention and future opportunities such as expanding the research scope. Our study also provides insights for hospital leadership, medical associations, and policy makers.
Dr. YAN Aihua is an assistant professor at the City University of Hong Kong. Her research mainly focuses on understanding how IT transforms organizational behavior and impacts organizational performance. Her current research interests include IT outsourcing and business process outsourcing, IT healthcare, and business analytics. Her work has appeared in the Journal of Information Technology, International Journal of Information Management, and Journal of the American Medical Informatics Association. She also serves as a consulting director at Devott Inc., a leading Chinese sourcing company.