报告题目 | Does Virtual Physician Team Reconstruct Online Demand in Healthcare Platform? Theory and Empirical Evidence |
报告人（单位） | 周文慧教授（华南理工大学） |
主持人（单位） | 李泳臻（东南大学） |
会议时间 | 2024年09月24日 14:00 |
会议地点 | 腾讯会议号：788-781-456 入会密码请参见线下展板或与主持人联系。 提醒：请参会者以真名进入，否则可能会被移出会议！ |
报告人简介 | |
周文慧，教授，华南理工大学工商管理学院副院长、智慧供应链与服务运营研究所所长。国家杰出青年基金获得者，国家自然科学基金创新研究群体项目首席专家，广东省“珠江学者”特聘教授，中国管理科学与工程学会常务理事，中国运筹学会可靠性分会副理事长，广东省质量协会副会长，担任多个国内外知名学术期刊的副主编和编委。主要从事服务运营管理、智慧供应链管理、大数据分析、质量管理等研究。先后主持承担国内外科研项目20余项，包括国家自然科学基金创新群体项目1项、国家杰出青年科学基金1项、国家自然科学基金重点项目1项、国家自然科学基金面上项目4项。曾获得省部级以上科技奖3项。研究成果主要发表在《Management Science》、《Production and Operations Research》、《China Economic Review》、《Naval Research Logistics》、《Decision Science》、《European Journal of Operational Research》、《系统工程理论与实践》、《管理科学学报》等国内外知名学术期刊。曾获得广东省哲学社会科学优秀成果奖一等奖，教育部高等学校科学研究优秀成果青年奖。 | |
报告内容提要 | |
The Virtual Physician Team (VPT) service offers healthcare platforms an opportunity to restructure online demand and address the imbalanced distribution of healthcare services. This study uses a difference-in-differences approach to empirically assess the causal effects of the VPT service on the overall demand of individual consultation services. And we explore the moderator effect of physicians with different ability levels and regions with different development levels, and the moderator effect of teams with different structures, including team character, team composition, team apartment and team size. Our findings reveal significant and positive impact of VPT service on overall demand, but significant and divergent impacts across physicians: demand decreases for high-ability physicians but increases for low-ability ones, resulting in an overall spillover effect. Consequently, healthcare demand of physicians has surged in developed regions while witnessing a decline in underdeveloped regions, supporting the “cannibalizing effect”. Additionally, we identify the heterogeneous impacts of specific team structures in different stages. We found that physicians with similar professional levels in different cities construct the virtual team to simultaneously play the aggregation and cooperation effects. And substitute teams increase more picture-text consultations in the short term, however, only complementary teams benefit in the long term.
| |
